Dear readers,
One of the most agreeably mad news stories of
the year (and, Lord, what a year 2016 has been for mad news stories) appeared on the
BBC website today. The management of Scando furniture peddlers IKEA has
appealed to teenagers across Europe to stop sneaking into its stores and having
what are described as “non-sponsored” sleepovers (http://www.bbc.co.uk/news/world-europe-38390497). Apparently, the “craze” – if “craze” it
is; the word can often mean a few people having done it and posted something
vacuous on YouTube – was started by a pair of Belgians in August, and has
since spread. It started me thinking.
Now, I hold no brief against IKEA. I remember
when its only UK outlet was in Warrington, and what a revelation to the British
shopping public it was. Here was cleanly-designed, stylish, affordable Swedish
furniture which came in flat-pack form. It was Habitat for the masses, with not
a Conran in sight. It was no surprise that the brand caught on and grew like
topsy. It appealed particularly to one demographic, in my experience: rental
landlords. I recall flat-hunting in Edinburgh ten years ago and more, and
everywhere we went, every flat we saw, there was the same furniture. Smart,
reasonably durable, easily replaceable. IKEA had struck. At the back of your
mind – if you’re anything like me – was the safety net of “If we break
something, we can replace it and no-one
will ever know”. Added to this was the whimsically amusing names of its
products: Billy the Bookcase, Kassett the Media Storage, Noggin the Nog.
We are all Scandinavians now, of course. If
you don’t have a pullover like Sarah Lund, if you can’t hold forth on the
nuances between the British and the Swedish versions of Wallander, and if you
don’t embrace hygge, then get the
hell out of Dodge. I haven’t fully succumbed to the Scando-noir phenomenon,
though I do have the first series of The
Killing on DVD somewhere. Friends tell me all of these dark, gloomy, bitter
police procedurals, and associated acts like Borgen, are excellent, and I’m willing to believe them. But there
is only so much time in the day. We also hear how Scandinavian children start
school much later than tots in the UK, and end up much better educated and
performing more strongly in exams by the time they are 18. And of course Nordic
society is revered, especially on the left, for its cohesion, its generous
welfare and its general cosiness.
It is not for me to be the fly in the
ointment. We can gloss over the high levels of alcoholism and suicide, and the
cracks appearing as immigration becomes a talking point. There are also
questions to be asked about whether the performance of flaxen-haired young
Viking moppets at school is solely down to the age at which they start, and
whether we could replicate it over here. These are weighty matters for people
other than me.
I want to return to IKEA. It certainly fills
a profitable niche. It is, after all, the world’s largest furniture retailer.
Clearly, it is doing something right. (We will draw a veil over its rather
complex corporate governance arrangements, with registration in the
Netherlands, Luxembourg and Liechtenstein. This is definitely not to reduce its
tax burden. No sirree.) There is certainly no sin in supplying affordable,
handsome, easy-to-construct furniture to a wide audience.
There is, however, one major stumbling block.
That’s getting the damned stuff. Things may have changed now, but the last time
I tried to have furniture delivered from IKEA, it was an absolute mission; the
delivery charge was high, arranging the delivery was complicated and we had
more than one false start. Clearly, IKEA wants you to go to one of its
sprawling, cavernous stores. And that’s where it all starts to fall apart.
I have sampled several IKEA stores over the
years: Warrington, Edinburgh, Wembley Croydon (the last was particularly
traumatic: long story). They are – and I’m sure this is deliberate – pretty
much interchangeable. You are led round a pre-ordained path of mock bedrooms,
living rooms, dining rooms, studies, wherein are displayed all the wares IKEA
has to offer you. Come on, they seem to say. Wouldn’t this look great in your
house? OK, you don’t think you need a new TV stand, but you do really. It’ll
make you happier. So far, so good. Any self-respecting retailer will try to
sell you stuff you don’t need.
But there’s something about IKEA stores.
Maybe it’s the lack of natural light. Maybe it’s the sense of being on a conveyer
belt – you feel guilty if you break away from the approved route or somehow
shortcut it by looking at Frida the Dining Table and missing out a whole
section of her friends. Of course, it is an especial hell at weekends. Families
seem to regard it as a kind of recreational activity, to push their
increasingly heavily-laden trollies around, scribbling numbers and names on a
piece of paper to collect their items in the warehouse section at the end.
IKEA, dear readers, is where relationships go to die. When you go in, you might
imagine you are the greatest love match since Spencer Tracy and Katharine
Hepburn. An hour later – an hour if you’re lucky – the husband is a sullen,
unreceptive boor, and the wife is a shrill, nagging harpy. The children will be
largely feral by now. Every ounce of affection will have been sucked out of the
union, and she will have realised that, actually, the way he pronounces “IKEA”
is really, really annoying, while he will be reflecting that her habit of
putting one hand on the handle of the trolley while he’s pushing makes him want
to slap it away. One of us is doing the pushing, right? You or me. I don’t care
which. But not both.
Eventually, of course, the ordeal will end.
The money will be paid, the purchases piled up again, and the dread of
assembling it all will settle in. First, though, Swedish meatballs! Yes, after
at least 60 minutes of hell and existential self-loathing, what you want is a
plate of meatballs, or a hot dog. The children certainly will. (If children
today are anything like I was many years ago, they will regard it as a cardinal
sin to pass a food outlet without buying something. It may only be 11.30 am,
but a Fancy Dog – that’s what they call them, I’m not making this up – is just
the ticket for a seven-year-old boy.)
That is your IKEA experience. We will gloss
over the later assembly experience. By some standards, it could be much worse.
The instructions are generally OK,
though sometimes you wonder if there is a step missing in the pictograms. You
may also be left with some additional screws, which will cause you to wonder if
you’ve done something wrong. (They are not completely impossible to
misunderstand: the former Mrs Sybarite once stood back proudly from a bookshelf
to discover she had nailed the backing panel of plywood over the front of the
shelves. We eventually resolved it.)
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